{"id":22660,"date":"2026-03-05T10:00:53","date_gmt":"2026-03-05T01:00:53","guid":{"rendered":"https:\/\/www.macromill.com\/service\/?post_type=column&#038;p=22660"},"modified":"2026-03-25T13:11:16","modified_gmt":"2026-03-25T04:11:16","slug":"entry-116","status":"publish","type":"column","link":"https:\/\/www.macromill.com\/service\/column\/entry-116\/","title":{"rendered":"NPS\u8abf\u67fb\u4f1a\u793e\u306e\u9078\u3073\u65b9\u3068\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8\uff5c\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3082\u89e3\u8aac"},"content":{"rendered":"\n<p class=\"mdl_am_p mdl_am_align_left\"><a href=\"\/service\/words\/net-promoter-score\/\" target=\"_blank\" rel=\"noopener\" title=\"\">NPS\u00ae<\/a>\u8abf\u67fb\u306f\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002<span class=\"mdl_am_style_bold\">\u6b63\u78ba\u306a\u8abf\u67fb\u7d50\u679c\u3092\u3082\u3068\u306b\u6539\u5584\u3092\u7d99\u7d9a\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u53ce\u76ca\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/span>\u3002NPS\u00ae<a href=\"\/service\/words\/research-firm\/\" target=\"_blank\" rel=\"noopener\" title=\"\u8abf\u67fb\u4f1a\u793e\">\u8abf\u67fb\u4f1a\u793e<\/a>\u306eWeb\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3068\u3001\u3088\u308a\u52b9\u7387\u7684\u306a\u6539\u5584\u6d3b\u52d5\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u306e\u9078\u3073\u65b9\u3084\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8\u306a\u3069\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n<div class=\"mm-author-section\">\r\n  <h2 class=\"mm-author-section__title\">\u76e3\u4fee<\/h2>\r\n  <div class=\"mm-author-section__content\">\r\n    <div class=\"mm-author-section__logo\">\r\n      <img decoding=\"async\" src=\"https:\/\/www.macromill.com\/service\/wp-content\/uploads\/logo_mm_author.png\" alt=\"Macromill Logo\">\r\n    <\/div>\r\n    <div class=\"mm-author-section__details\">\r\n      <h3 class=\"mm-author-section__name\">Macromill News \u4e8b\u52d9\u5c40<\/h3>\r\n      <p class=\"mm-author-section__supervisor\">\u76e3\u4fee\uff1a\u682a\u5f0f\u4f1a\u793e\u30de\u30af\u30ed\u30df\u30eb \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e6\u30cb\u30c3\u30c8<\/p>\r\n      <p class=\"mm-author-section__description mm-author-only-pc\">\r\n        20\u4e07\u4eba\u4ee5\u4e0a\u304c\u767b\u9332\u3059\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e1\u30c7\u30a3\u30a2\u300cMacromill News\u300d\u3092\u8d77\u70b9\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u77e5\u898b\u3084\u6d88\u8cbb\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u95a2\u308f\u308b\u60c5\u5831\u3092\u767a\u4fe1\u3002\r\n      <\/p>\r\n    <\/div>\r\n  <\/div>\r\n  <p class=\"mm-author-section__description mm-author-only-sp\">\r\n    20\u4e07\u4eba\u4ee5\u4e0a\u304c\u767b\u9332\u3059\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e1\u30c7\u30a3\u30a2\u300cMacromill News\u300d\u3092\u8d77\u70b9\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u77e5\u898b\u3084\u6d88\u8cbb\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u95a2\u308f\u308b\u60c5\u5831\u3092\u767a\u4fe1\u3002\r\n  <\/p>\r\n  <div class=\"mm-author-section__newsletter\">\r\n    <p class=\"mm-author-section__newsletter-prompt\">\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u767b\u9332\u306f\u3053\u3061\u3089<\/p>\r\n    <div id=\"pardot-form-cta_mlmg01\">\r\n      <script><\/script>\r\n      <noscript>\r\n        <iframe id=\"iframe_cta_mlmg01\" style=\"width:100%; height:1px; display:block; margin: auto auto; border:none;\" class=\"\" src=\"https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2km\"><\/iframe>\r\n      <\/noscript>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<div id=\"pardot-form-cta_mlmg01\" style=\"display:none;\">\r\n  <script><\/script>\r\n  <noscript>\r\n    <iframe id=\"iframe_cta_mlmg01\" style=\"width:100%; height:1px; display:block; margin: auto auto; border:none;\" class=\"\" src=\"https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2km\"><\/iframe>\r\n  <\/noscript>\r\n<\/div>\r\n<script>\r\n(function () {\r\n  var form = 'https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2km';\r\n  var params = window.location.search;\r\n  var container = document.getElementById('pardot-form-cta_mlmg01');\r\n  if (!container) return;\r\n  var iframe = document.createElement('iframe');\r\n  iframe.id = 'iframe_cta_mlmg01';\r\n  iframe.src = form + params;\r\n  iframe.width = '100%';\r\n  iframe.setAttribute('type', 'text\/html');\r\n  iframe.setAttribute('frameborder', '0');\r\n  iframe.setAttribute('allowTransparency', 'true');\r\n  iframe.style.border = '0';\r\n  iframe.style.display = 'block';\r\n  iframe.style.margin = 'auto';\r\n  container.insertBefore(iframe, container.firstChild);\r\n  window.addEventListener('message', function (event) {\r\n    var data = event.data;\r\n    if (data && data.slug && data.height) {\r\n      var targetIframe = document.getElementById(data.slug);\r\n      if (targetIframe) {\r\n        targetIframe.style.width = '100%';\r\n        targetIframe.style.height = data.height + 'px';\r\n      }\r\n    }\r\n  });\r\n})();\r\n<\/script>\r\n<style>\r\n#pardot-form-cta_mlmg01 + p {\r\n  display:none;\r\n}\r\n<\/style>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"mdl_am_anchor\">\n<li><a href=\"#Index01\"><span class=\"mdl_am_color_d_blue\">NPS\u8abf\u67fb\u3068\u306f<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index02\"><span class=\"mdl_am_color_d_blue\">NPS\u8abf\u67fb\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index03\"><span class=\"mdl_am_color_d_blue\">NPS\u8abf\u67fb\u4f1a\u793e\u306e\u9078\u3073\u65b9\u3068\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index04\"><span class=\"mdl_am_color_d_blue\">\u5b9f\u7e3e\u30fb\u30b5\u30dd\u30fc\u30c8\u3067\u9078\u3076NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u30fb\u30c4\u30fc\u30eb<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index05\"><span class=\"mdl_am_color_d_blue\">NPS\u8abf\u67fb\u306e\u5c0e\u5165\u30fb\u6d3b\u7528\u4e8b\u4f8b<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index06\"><span class=\"mdl_am_color_d_blue\">NPS\u8abf\u67fb\u306e\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9<\/span><\/a><span><\/span><\/li>\n\n\n\n<li><a href=\"#Index07\"><span class=\"mdl_am_color_d_blue\">\u307e\u3068\u3081<\/span><\/a><span><\/span><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index01\">NPS\u8abf\u67fb\u3068\u306f<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u306f\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u5b9a\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002<span class=\"mdl_am_style_bold\">\u300cNPS\u00ae\uff08Net Promoter Score\uff1a\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff09\u300d\u306f\u3001\u9867\u5ba2\u304c\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u4ed6\u793e\u306b\u63a8\u5968\u3059\u308b\u5ea6\u5408\u3044\u3092\u793a\u3059\u6307\u6a19\u3067\u3059<\/span>\u3002\u300c\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u308c\u304f\u3089\u3044\u3059\u3059\u3081\u305f\u3044\u3067\u3059\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u5171\u901a\u306e\u8cea\u554f\u304c\u3042\u308a\u30010\u301c10\u70b9\u3067\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u6c4e\u7528\u30a2\u30f3\u30b1\u30fc\u30c8\u30c4\u30fc\u30eb\u3068\u306e\u6a5f\u80fd\u7684\u306a\u9055\u3044<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">\u6c4e\u7528\u30a2\u30f3\u30b1\u30fc\u30c8\u30c4\u30fc\u30eb\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u8cea\u554f\u9805\u76ee\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u3092\u4f5c\u6210\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3082\u3042\u308a\u307e\u3059\u304c\u3001NPS\u00ae\u8abf\u67fb\u306b\u95a2\u4fc2\u3059\u308b\u8981\u56e0<a href=\"\/service\/words\/analysis\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5206\u6790<\/a>\u3068\u3044\u3063\u305f\u5206\u6790\u306f\u81ea\u793e\u3067\u884c\u3044\u307e\u3059\u3002<\/span>\u307e\u305f\u3001\u4e00\u822c\u7684\u306b\u3001\u5916\u90e8\u30c7\u30fc\u30bf\u3068\u306e\u81ea\u52d5\u9023\u643a\u3084\u3001<a href=\"\/service\/words\/benchmark\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30d9\u30f3\u30c1\u30de\u30fc\u30af<\/a>\u30c7\u30fc\u30bf\u306e\u63d0\u4f9b\u6a5f\u80fd\u306a\u3069\u306f\u5099\u308f\u3063\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index02\">NPS\u8abf\u67fb\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u306f\u624b\u9593\u3084\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u8abf\u67fb\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u53ce\u76ca\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u3044<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u306e\u7d50\u679c\u3092\u6539\u5584\u6d3b\u52d5\u306b\u6d3b\u7528\u3057\u3001\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u3067\u3001\u53ce\u76ca\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059<\/span>\u3002\u8cea\u554f\u9805\u76ee\u3092\u63a8\u5968\u610f\u5411\u306b\u52a0\u3048\u3001\u305d\u306e\u8981\u56e0\u3068\u306a\u308b<a href=\"\/service\/words\/cx\/\" target=\"_blank\" rel=\"noopener\" title=\"\u9867\u5ba2\u4f53\u9a13\">\u9867\u5ba2\u4f53\u9a13<\/a>\u306b\u7d5e\u3063\u3066\u8a2d\u8a08\u3059\u308b\u305f\u3081\u3001\u696d\u52d9\u8ab2\u984c\u3068\u6539\u5584\u5185\u5bb9\u3092\u6574\u7406\u3057\u3084\u3059\u304f\u306a\u308a\u3001\u4e8b\u696d\u6539\u5584\u306e\u691c\u8a0e\u306b\u6d3b\u304b\u305b\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u304c\u9ad8\u3044\u63a8\u5968\u8005\u306b\u3064\u3044\u3066\u306f\u3001\u4e00\u56de\u3042\u305f\u308a\u306e\u8cfc\u8cb7\u5358\u4fa1\u3084\u8cfc\u8cb7\u56de\u6570\u304c\u9ad8\u3044\u3068\u3055\u308c\u308b\u8abf\u67fb\u7d50\u679c\u3082\u3042\u308a\u307e\u3059\u3002\u5b9a\u671f\u7684\u306bNPS\u00ae\u8abf\u67fb\u3092\u884c\u3044\u3001\u6539\u5584\u306e\u7d99\u7d9a\u306b\u3088\u3063\u3066\u3055\u3089\u306a\u308b\u53ce\u76ca\u62e1\u5927\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u696d\u754c\u306b\u304a\u3051\u308b\u81ea\u793e\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u304c\u308f\u304b\u308b<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u306b\u3088\u308a\u3001\u696d\u754c\u5e73\u5747\u3084\u7af6\u5408\u4ed6\u793e\u3068\u306e\u6bd4\u8f03\u3092\u901a\u3058\u3066\u81ea\u793e\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u76f8\u5bfe\u7684\u306b\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306e\u53c2\u8003\u60c5\u5831\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059<\/span>\u3002\u4ed6\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u63a8\u5968\u610f\u5411\u3092\u8abf\u67fb\u3057\u3001\u540c\u3058\u696d\u754c\u5185\u306b\u304a\u3051\u308b\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u6574\u7406\u3059\u308b\u969b\u306e\u4e00\u52a9\u3068\u306a\u308a\u307e\u3059\u3002\u8cea\u554f\u3092\u7d71\u4e00\u3057\u3066\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u8a55\u4fa1\u3068\u7af6\u5408\u4ed6\u793e\u3068\u306e\u6bd4\u8f03\u3082\u3067\u304d\u307e\u3059\u3002\u7d99\u7d9a\u5b9f\u65bd\u306b\u3088\u308a\u3001\u30dd\u30b8\u30b7\u30e7\u30f3\u306e\u5909\u5316\u3084\u6539\u5584\u52b9\u679c\u3001<a href=\"\/service\/words\/advertising\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5e83\u544a<\/a>\u5ba3\u4f1d\u306e\u5f71\u97ff\u3092\u628a\u63e1\u3067\u304d\u308b\u70b9\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index03\">NPS\u8abf\u67fb\u4f1a\u793e\u306e\u9078\u3073\u65b9\u3068\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u3084\u6a5f\u80fd\u306a\u3069\u3092\u91cd\u8996\u3057\u3066\u9078\u3073\u307e\u3057\u3087\u3046<\/span>\u3002\u3053\u3053\u3067\u306f\u3001\u9078\u3073\u65b9\u3068\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u652f\u63f4\u7bc4\u56f2<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u652f\u63f4\u7bc4\u56f2\u304c\u5e83\u3044\u30c4\u30fc\u30eb\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/span>\u90e8\u7f72\u3054\u3068\u306b\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3068\u9867\u5ba2\u306b\u8ca0\u62c5\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u8abf\u67fb\u306e\u7cbe\u5ea6\u306b\u5f71\u97ff\u304c\u51fa\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u5171\u6709\u3057\u3084\u3059\u3044\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u3001\u52b9\u7387\u3088\u304f\u6539\u5584\u6d3b\u52d5\u3092\u884c\u3046\u4ed5\u7d44\u307f\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u78ba\u8a8d\u3057\u3001\u904b\u7528\u306e\u652f\u63f4\u304c\u5145\u5b9f\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u5206\u6790\u6a5f\u80fd<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">\u5206\u6790\u6a5f\u80fd\u306f\u3001\u81ea\u793e\u306e\u76ee\u7684\u9054\u6210\u3084\u8ab2\u984c\u89e3\u6c7a\u306b\u5fc5\u8981\u306a\u30ec\u30d9\u30eb\u306e\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u63a8\u5968\u8005\u30fb\u6279\u5224\u8005\u306e<a href=\"\/service\/words\/attribute\/\" target=\"_blank\" rel=\"noopener\" title=\"\u5c5e\u6027\">\u5c5e\u6027<\/a>\u5206\u3051\u3084\u30b3\u30e1\u30f3\u30c8\u306e\u5206\u985e\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u306b\u3088\u3063\u3066\u306f\u3001<a href=\"\/service\/words\/qualitative-research\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5b9a\u6027\u8abf\u67fb<\/a>\u3084\u30aa\u30d5\u30e9\u30a4\u30f3\u8abf\u67fb\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u5206\u6790\u3082\u3067\u304d\u307e\u3059\u3002<span class=\"mdl_am_style_bold\">\u307e\u305f\u3001\u8abf\u67fb\u5f8c\u306e<a href=\"\/service\/words\/data-analysis\/\" target=\"_blank\" rel=\"noopener\" title=\"\u30c7\u30fc\u30bf\u5206\u6790\">\u30c7\u30fc\u30bf\u5206\u6790<\/a>\u3092\u3069\u308c\u3060\u3051\u652f\u63f4\u3067\u304d\u308b\u304b\u3082\u91cd\u8981\u306a\u305f\u3081\u3001\u4e8b\u524d\u306b\u30b5\u30fc\u30d3\u30b9\u306e\u7bc4\u56f2\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u5927\u4e8b\u3067\u3059\u3002<\/span><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u9023\u643a\u6027<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">NPS\u00ae\u8abf\u67fb\u3067\u306f\u3001\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span>\u81ea\u793e\u3067\u904b\u7528\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u6027\u3092\u78ba\u8a8d\u3057\u3001\u8abf\u67fb\u7d50\u679c\u3092\u81ea\u793e\u306e\u65bd\u7b56\u306b\u6d3b\u304b\u3057\u307e\u3057\u3087\u3046\u3002<a href=\"\/service\/words\/crm\/\" target=\"_blank\" rel=\"noopener\" title=\"\">CRM<\/a>\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3059\u308b\u3068\u3001NPS\u00ae\u30b9\u30b3\u30a2\u3068\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<a href=\"\/service\/words\/marketing-automation\/\" target=\"_blank\" rel=\"noopener\" title=\"\">MA<\/a>\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u306b\u3088\u3063\u3066\u3001\u65b0\u898f\u9867\u5ba2\u30fb\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u52b9\u7387\u5316\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index04\">\u5b9f\u7e3e\u30fb\u30b5\u30dd\u30fc\u30c8\u3067\u9078\u3076NPS\u8abf\u67fb\u4f1a\u793e\u30fb\u30c4\u30fc\u30eb<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u3084\u30c4\u30fc\u30eb\u3092\u9078\u3076\u969b\u306f\u3001\u5b9f\u7e3e\u30fb\u30b5\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u305d\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">NTT\u30c9\u30b3\u30e2\u30d3\u30b8\u30cd\u30b9X\uff1aNPS\u5206\u6790\u30fb\u9867\u5ba2\u4f53\u9a13\u7ba1\u7406\u30c4\u30fc\u30eb\u00d7\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NTT\u30c9\u30b3\u30e2\u30d3\u30b8\u30cd\u30b9X\u306f\u3001CXM\uff08\u9867\u5ba2\u4f53\u9a13\u7ba1\u7406\uff09\u306b\u304a\u3044\u3066\u91cd\u8981\u3068\u306a\u308bNPS\u00ae\u3092\u30ad\u30fc\u3068\u3057\u3066\u3001NPS\u8abf\u67fb\u306e\u8a2d\u8a08\u304b\u3089CX\u6539\u5584\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u5b9f\u884c\u307e\u3067\u3001\u5c02\u9580\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u304c\u4f34\u8d70\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">EmotionTech CX\uff08\u682a\u5f0f\u4f1a\u793e\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\u30c6\u30c3\u30af\uff09<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">\u300cEmotionTech CX\uff08\u682a\u5f0f\u4f1a\u793e\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\u30c6\u30c3\u30af\uff09\u300d\u306f\u3001\u56de\u7b54\u30c7\u30fc\u30bf\u3092\u9ad8\u7cbe\u5ea6\u306b\u5206\u6790\u3059\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/span>\u7279\u8a31\u3092\u6301\u3064\u30aa\u30ea\u30b8\u30ca\u30eb\u306e\u5206\u6790\u624b\u6cd5\u3092\u7528\u3044\u305f\u591a\u89d2\u7684\u306a\u5206\u6790\u306b\u3088\u308a\u3001\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5f37\u307f\u3084\u5f31\u307f\u3092\u5206\u6790\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><a href=\"\/service\/column\/entry-002\/\" target=\"_blank\" rel=\"noopener\" title=\"\u30a2\u30f3\u30b1\u30fc\u30c8\">\u30a2\u30f3\u30b1\u30fc\u30c8<\/a>\u306e\u4f5c\u6210\u3001\u914d\u4fe1\u3001\u56de\u7b54\u53ce\u96c6\u306a\u3069\u3001\u57fa\u672c\u7684\u306a\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"\/service\/column\/entry-024\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6<\/a>\u3092\u8a08\u6e2c\u3059\u308b\u59c9\u59b9\u30b7\u30b9\u30c6\u30e0\u3082\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1<a href=\"\/service\/words\/engagement\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/a>\u5411\u4e0a\u306e\u65bd\u7b56\u306b\u3082\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">M-ONE\uff08\u30de\u30fc\u30ad\u30c3\u30c8\u30ef\u30f3\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">\u300cM-ONE\uff08\u30de\u30fc\u30ad\u30c3\u30c8\u30ef\u30f3\u682a\u5f0f\u4f1a\u793e\uff09\u300d\u306f\u3001\u30b3\u30e1\u30f3\u30c8\u5206\u6790\u3092\u91cd\u8996\u3057\u305fNPS\u00ae\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/span>\u793e\u5185\u6539\u5584\u6d3b\u52d5\u306b\u7279\u5316\u3057\u305f\u3064\u304f\u308a\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u9867\u5ba2\u306e\u58f0\u3092\u5206\u6790\u3059\u308b<a href=\"\/service\/words\/text-mining\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0<\/a>\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><a href=\"\/service\/words\/ai\/\" target=\"_blank\" rel=\"noopener\" title=\"AI\">AI<\/a>\u306e\u81ea\u52d5\u5206\u985e\u306b\u3088\u308a\u30b3\u30e1\u30f3\u30c8\u81ea\u4f53\u3092\u30cd\u30ac\u30dd\u30b8\u5224\u5b9a\u3057\u3001NPS\u00ae\u30b9\u30b3\u30a2\u3060\u3051\u3067\u306f\u6349\u3048\u304d\u308c\u306a\u3044\u9867\u5ba2<a href=\"\/service\/column\/entry-006\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30a4\u30f3\u30b5\u30a4\u30c8<\/a>\u3092\u691c\u8a0e\u3059\u308b\u305f\u3081\u306e\u6750\u6599\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a2\u30f3\u30b1\u30fc\u30c8\u5206\u6790\u30b7\u30b9\u30c6\u30e0\u3082\u642d\u8f09\u3057\u3066\u304a\u308a\u3001\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u3068\u7d44\u307f\u5408\u308f\u305b\u3066\u52b9\u7387\u3088\u304f\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index05\">NPS\u8abf\u67fb\u306e\u5c0e\u5165\u30fb\u6d3b\u7528\u4e8b\u4f8b<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u306f\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u30fb\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u5177\u4f53\u7684\u306a\u6d3b\u7528\u4e8b\u4f8b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u697d\u5929\u30b0\u30eb\u30fc\u30d7\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">\u697d\u5929\u30b0\u30eb\u30fc\u30d7\u682a\u5f0f\u4f1a\u793e\u306f\u3001NPS\u00ae\u3092<a href=\"\/service\/words\/kpi\/\" target=\"_blank\" rel=\"noopener\" title=\"\">KPI<\/a>\u306e\u4e00\u3064\u3068\u3057\u3066\u63a1\u7528\u3057\u3001\u8abf\u67fb\u7d50\u679c\u306e\u6539\u5584\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f<\/span>\u3002\u300c\u697d\u5929\u5e02\u5834\u300d\u5275\u696d\u5f8c\u3001\u65b0\u898f\u5229\u7528\u8005\u6570\u306e\u4f38\u3073\u306b\u8ab2\u984c\u304c\u3042\u308a\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6539\u5584\u3059\u308b\u5fc5\u8981\u6027\u304c\u3042\u3063\u305f\u305f\u3081\u3067\u3059\u3002\u4e8b\u696d\u90e8\u9580\u306e\u6539\u5584\u3060\u3051\u3067\u306a\u304f\u3001\u958b\u767a\u90e8\u9580\u3067\u3082NPS\u00ae\u3092\u6307\u6a19\u3068\u3057\u3066\u63a1\u7528\u3057\u3001\u9867\u5ba2\u7406\u89e3\u3092\u4fc3\u9032\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">\u6539\u5584\u7b56\u3068\u3057\u3066\u3001\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u306e\u6539\u5584\u3084\u691c\u7d22\u6a5f\u80fd\u306e\u6539\u5584\u306a\u3069\u3001\u9867\u5ba2\u76ee\u7dda\u306b\u7acb\u3063\u305f\u65bd\u7b56\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002\u7d50\u679c\u3068\u3057\u3066\u30012022\u5e74\u306eEC\u696d\u754c\u306eNPS\u00ae\u30e9\u30f3\u30ad\u30f3\u30b0\u30671\u4f4d\u3092\u7372\u5f97\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u5bcc\u58eb\u901a\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\">\u5bcc\u58eb\u901a\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u96fb\u5b50\u30c7\u30d0\u30a4\u30b9\u306e\u88fd\u9020\u30fb\u8ca9\u58f2\u3084IT\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u306bNPS\u00ae\u8abf\u67fb\u3092\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/span>\u9867\u5ba2\u3084\u5f93\u696d\u54e1\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u58f0\u3092\u96c6\u3081\u3066\u3001\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3057\u305f\u3046\u3048\u3067\u6539\u5584\u306b\u53d6\u308a\u7d44\u3080\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">2020\u5e74\u4ee5\u964d\u3001\u540c\u793e\u306f\u8abf\u67fb\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u4e16\u754c6\u5730\u57df\u30fb30\u304b\u56fd\u4ee5\u4e0a\u306e\u9867\u5ba2\u306e\u58f0\u3092\u53ce\u96c6\u30fb\u5206\u6790\u30fb\u5171\u6709\u3059\u308b\u4f53\u5236\u3092\u6574\u5099\u3057\u3001\u7d4c\u55b6\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u3064\u306a\u3052\u308b\u53d6\u308a\u7d44\u307f\u304c\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index06\">NPS\u8abf\u67fb\u306e\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u6b63\u78ba\u306a\u8a55\u4fa1\u3084\u6570\u5024\u306e\u6271\u3044\u306b\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u56de\u7b54\u6570\u306b\u3088\u3063\u3066\u306f\u6b63\u78ba\u306a\u8a55\u4fa1\u304c\u96e3\u3057\u3044<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\"><span class=\"mdl_am_style_bold\"><a href=\"\/service\/words\/quantitative-research\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5b9a\u91cf\u8abf\u67fb<\/a>\u3067\u306f\u5341\u5206\u306a\u56de\u7b54\u6570\u306e\u78ba\u4fdd\u304c\u5fc5\u8981\u3067\u3059<\/span>\u3002<a href=\"\/service\/words\/sample\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b5\u30f3\u30d7\u30eb<\/a>\u6570\u304c\u5c11\u306a\u3044\u3068\u4fe1\u983c\u6027\u304c\u4f4e\u4e0b\u3059\u308b\u305f\u3081\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002\u7d71\u8a08\u5b66\u7684\u306b\u306f\u3001\u8abf\u67fb\u306e\u8aa4\u5dee\u3092\u00b15\uff05\u7a0b\u5ea6\u306b\u6291\u3048\u308b\u305f\u3081\u306b\u7d04400\u4ef6\u306e\u56de\u7b54\u304c\u4e00\u3064\u306e\u76ee\u5b89\u3068\u3057\u3066\u7d39\u4ecb\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u304c\u3001NPS\u00ae\u306f\u30b9\u30b3\u30a2\u306e\u632f\u308c\u5e45\u304c\u5927\u304d\u3044\u305f\u3081\u3001\u3088\u308a\u591a\u304f\u306e\u30b5\u30f3\u30d7\u30eb\u78ba\u4fdd\u3084\u3001\u7d71\u8a08\u7684<a href=\"\/service\/words\/significant-difference\/\" target=\"_blank\" rel=\"noopener\" title=\"\">\u6709\u610f<\/a>\u6027\u306e\u614e\u91cd\u306a\u5224\u65ad\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"mdl_am_h3\">\u6570\u5024\u3054\u3068\u306e\u8a55\u4fa1\u57fa\u6e96\u304c\u308f\u304b\u308a\u306b\u304f\u3044<\/h3>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u306f\u30b9\u30b3\u30a2\u306e\u7d76\u5bfe\u5024\u306e\u307f\u3067\u826f\u3057\u60aa\u3057\u3092\u5224\u65ad\u3059\u308b\u306e\u304c\u96e3\u3057\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<span class=\"mdl_am_style_bold\">\u305f\u3068\u3048\u307010\u70b9\u6e80\u70b9\u4e2d7\u301c8\u70b9\u306e\u4e2d\u7acb\u56de\u7b54\u304c\u591a\u3044\u3068\u3001\u9867\u5ba2\u8a55\u4fa1\u304c\u6b63\u78ba\u306b\u53cd\u6620\u3055\u308c\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/span>\u307e\u305f\u3001\u65e5\u672c\u306f\u4e2d\u592e\u5024\u306e5\u4ed8\u8fd1\u3092\u56de\u7b54\u3059\u308b\u50be\u5411\u304c\u3042\u308a\u3001\u6b27\u7c73\u3068\u6bd4\u8f03\u3057\u3066\u30b9\u30b3\u30a2\u304c\u30de\u30a4\u30ca\u30b9\u306b\u306a\u308a\u3084\u3059\u3044\u3068\u3044\u3046\u7279\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n<div id=\"service\">\r\n    <a href=\"\/service\/online-research\/survey\/\" rel=\"noopener\" class=\"article_linkbn\">\r\n        <img decoding=\"async\" src=\"\/service\/wp-content\/uploads\/bn_online-research-survey.webp\" alt=\"\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\">\r\n    <\/a>\r\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"mdl_am_h2\" id=\"Index07\">\u307e\u3068\u3081<\/h2>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">NPS\u00ae\u8abf\u67fb\u306f\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u624b\u6cd5\u3067\u3059\u3002\u8abf\u67fb\u7d50\u679c\u3092\u6539\u5584\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u53ce\u76ca\u5411\u4e0a\u3084\u81ea\u793e\u30dd\u30b8\u30b7\u30e7\u30f3\u306e\u628a\u63e1\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<span class=\"mdl_am_style_bold\">\u305f\u3060\u3057\u3001\u5341\u5206\u306a\u56de\u7b54\u6570\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u3084\u3001\u6570\u5024\u3054\u3068\u306e\u8a55\u4fa1\u57fa\u6e96\u304c\u3042\u3044\u307e\u3044\u306b\u306a\u308a\u3084\u3059\u3044\u70b9\u306b\u306f\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/span>\u6b63\u78ba\u306a\u8abf\u67fb\u7d50\u679c\u3092\u5f97\u308b\u306b\u306f\u3001NPS\u00ae\u8abf\u67fb\u4f1a\u793e\u306eWeb\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p mdl_am_align_left\">\u682a\u5f0f\u4f1a\u793e\u30de\u30af\u30ed\u30df\u30eb\u306f\u3001\u300c<a href=\"\/service\/words\/marketing\/\" target=\"_blank\" rel=\"noopener\" title=\"\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/a>\u65bd\u7b56\u652f\u63f4\u4e8b\u696d\u300d\u3092\u4e00\u6c17\u901a\u8cab\u3067\u63d0\u4f9b\u3067\u304d\u308b\u7dcf\u5408\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u4f01\u696d\u3067\u3059\u3002NPS\u00ae\u8abf\u67fb\u306b\u6d3b\u7528\u3067\u304d\u308b\u591a\u69d8\u306a\u793e\u4f1a\u30fb\u6d88\u8cbb\u8005<a href=\"\/service\/words\/needs\/\" target=\"_blank\" rel=\"noopener\" title=\"\u30cb\u30fc\u30ba\">\u30cb\u30fc\u30ba<\/a>\u3092\u5206\u6790\u3057\u3001\u7684\u78ba\u306a\u6d88\u8cbb\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u305c\u3072\u5229\u7528\u3092\u3054\u691c\u8a0e\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"mdl_am_p_s2 mdl_am_align_left\">\u203bNPS\u00ae\u3001\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\u00ae \u306f\u3001\u30d9\u30a4\u30f3\uff65\u30a2\u30f3\u30c9\uff65\u30ab\u30f3\u30d1\u30cb\u30fc\u3001\u30d5\u30ec\u30c3\u30c9\u30fb\u30e9\u30a4\u30af\u30d8\u30eb\u30c9\u3001NICE Systems, Inc.\u306e\u767b\u9332\u5546\u6a19\u53c8\u306f\u30b5\u30fc\u30d3\u30b9\u30de\u30fc\u30af\u3067\u3059\u3002<\/p>\n\n\n<div class=\"mm-author-section\">\r\n  <h2 class=\"mm-author-section__title\">\u76e3\u4fee<\/h2>\r\n  <div class=\"mm-author-section__content\">\r\n    <div class=\"mm-author-section__logo\">\r\n      <img decoding=\"async\" src=\"https:\/\/www.macromill.com\/service\/wp-content\/uploads\/logo_mm_author.png\" alt=\"Macromill Logo\">\r\n    <\/div>\r\n    <div class=\"mm-author-section__details\">\r\n      <h3 class=\"mm-author-section__name\">Macromill News \u4e8b\u52d9\u5c40<\/h3>\r\n      <p class=\"mm-author-section__supervisor\">\u76e3\u4fee\uff1a\u682a\u5f0f\u4f1a\u793e\u30de\u30af\u30ed\u30df\u30eb \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e6\u30cb\u30c3\u30c8<\/p>\r\n      <p class=\"mm-author-section__description mm-author-only-pc\">\r\n        20\u4e07\u4eba\u4ee5\u4e0a\u304c\u767b\u9332\u3059\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e1\u30c7\u30a3\u30a2\u300cMacromill News\u300d\u3092\u8d77\u70b9\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u77e5\u898b\u3084\u6d88\u8cbb\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u95a2\u308f\u308b\u60c5\u5831\u3092\u767a\u4fe1\u3002\r\n      <\/p>\r\n    <\/div>\r\n  <\/div>\r\n  <p class=\"mm-author-section__description mm-author-only-sp\">\r\n    20\u4e07\u4eba\u4ee5\u4e0a\u304c\u767b\u9332\u3059\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30e1\u30c7\u30a3\u30a2\u300cMacromill News\u300d\u3092\u8d77\u70b9\u306b\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u77e5\u898b\u3084\u6d88\u8cbb\u8005\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u95a2\u308f\u308b\u60c5\u5831\u3092\u767a\u4fe1\u3002\r\n  <\/p>\r\n  <div class=\"mm-author-section__newsletter\">\r\n    <p class=\"mm-author-section__newsletter-prompt\">\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u767b\u9332\u306f\u3053\u3061\u3089<\/p>\r\n    <div id=\"pardot-form-cta_mlmg03\">\r\n      <script><\/script>\r\n      <noscript>\r\n        <iframe id=\"iframe_cta_mlmg03\" style=\"width:100%; height:1px; display:block; margin: auto auto; border:none;\" class=\"\" src=\"https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2l4\"><\/iframe>\r\n      <\/noscript>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<div id=\"pardot-form-cta_mlmg03\" style=\"display:none;\">\r\n  <script><\/script>\r\n  <noscript>\r\n    <iframe id=\"iframe_cta_mlmg03\" style=\"width:100%; height:1px; display:block; margin: auto auto; border:none;\" class=\"\" src=\"https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2l4\"><\/iframe>\r\n  <\/noscript>\r\n<\/div>\r\n<script>\r\n(function () {\r\n  var form = 'https:\/\/info.macromill.com\/l\/864792\/2025-04-20\/qjl2l4';\r\n  var params = window.location.search;\r\n  var 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